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HitBTC Exchange Review. How Safe Is HitBTC Exchange?

  • Alex Morris
    Exchanges Guide

    In this review, U.Today takes a closer look at HitBTC to determine whether HitBTC is a safe option for you. We will review how safe HitBTC trading experience is.

HitBTC Exchange Review. How Safe Is HitBTC Exchange?
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HitBTC is a cryptocurrency exchange that is considered to be one of the old-timers in the industry. The Hong Kong-based digital asset trading platform started operating in 2013. As of now, this widely popular C2C exchange HitBTC features more than 400 coins (that includes the top 10 cryptocurrencies on CoinMarketCap).

With that being said, it is crucially important to determine whether the eighth biggest exchange is safe since it has been subjected to a couple of controversies that are connected to its regulatory status, alleged corruption and unexpected account suspensions.

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HitBTC Features

To give a quick rundown of what to expect from the exchange, let’s briefly consider some of its main advantages:

  1. The ability to trade with any deposit, which gives an edge to inexperienced traders.

  2. A myriad of cryptocurrencies (from Bitcoin and major altcoins that are constantly on everyone’s lips to small coins from the bottom of the barrel).

  3. Minuscule fees (only 0.1 percent for ‘takers’)     

  4. The beginner-friendly interface coupled with many features that are specifically designed for inexperienced users who are only making baby steps in the world of crypto.

  5. Strict verification process. Users have to provide their personal information (there are three types of accounts).

HitBTC Features

Meanwhile, the exchange also has numerous disadvantages such as slow withdrawals, numerous issues with customer support and even security concerns (HitBTC suffered from a major hack back in 2016). Later, we will jump right into these many details.

HitBTC Signup

These are simple sign-up steps that unregistered users have to follow:

1) Go to the sign-up page in order to open a new registration form (they only require your email and password).

sign-up page
2) Once you’ve pressed the big red “Register” button, a confirmation letter will be automatically sent to your email address.

“Register” button

That’s it! As you can see, the registration process on this platform is conducted in a very smooth way with minimum efforts from the user. All it takes is to come up with a strong password and enter your email address. However, do not forget to enable additional traditional security features such as two-factor authentication (2FA).

Ease of Use

HitBTC has an intuitive beginner-friendly interface that will come in handy for those users who do not have an experience of trading cryptocurrencies. At the same time, HitBTC represents a robust platform that perfectly suits for high-skilled traders as well.

HitBTC Trading Tools

We continue covering HitBTC features by reviewing its major trading tools. It is important to mention that HitBTC is designed for both experienced traders and those who only start dipping their toes in crypto.

The beginner-friendly set of tools is displayed on the home page of HitBTC. First of all, let’s have a look at the chart that features a wide range of data that helps traders get the idea of what exactly is happening with the cryptocurrency of their choice. Traditionally, the candlestick chart displays most recent price swings with users being able to pinpoint a specific span of time that they want to analyze price-wise. In order to get a real-time update on most recent market proposals, one has to open the HitBTC exchange’s order book.    

the chart

As mentioned above, there is a myriad of coins on HitBTC, which essentially means that users are able to form plenty of trading pairs with any of three base coins. Once you choose the base cryptocurrency, you will be able to see the extensive list of all available tokens along with their current prices. In order to get access to any market with ease, it is advisable for the users to bookmark a certain trading pair (simply click the “Favorite” button).

“Favorite” button

There is also a convenient option of keeping tracks of all market at once on HitBTC. While it does sound overwhelming, it’s a perfect tool to get a clearer picture of the current market sentiment - by monitoring most recent price fluctuations, HitBTC traders will know exactly what eggs you have to put in your crypto basket.    

The trading platform includes all the necessary data related to the currency’s price and its trading volumes. For more in-depth analysis, the users are able to navigate through different tabs.

Deposits and Withdrawals

How to Deposit Money to HitBTC?  

Unlike Coinbase, HitBTC is a C2C exchange. Subsequently, trading in traditional currencies is not allowed on the HitBTC exchange, according to the information presented on their official site.    

Still, there is an option that allows HitBTC users to buy Bitcoin with their local currency using a debit/credit card. This option is powered by exchange’s partner Changelly.

How to Deposit Money to HitBTC?

Additional Payment Methods

If you, say, want to transfer a specific amount of cryptocurrency to the HitBTC exchange, it is recommended to use any well-known fiat-to-crypto exchange (Coinbase, Gemini, LocalBitcoins). Speaking of the deposit fees, they are generally determined by the price of a specific coin you want to transfer to your account.

How to Withdraw Funds from HitBTC?

Withdrawing funds from HitBTC presupposed the same modus operandi as deposits. This time, HitBTC users have to open the “Withdraw” column.  

NB! There is no possibility to withdraw cryptocurrencies from your personal account on HitBTC, so make sure you send the funds to your main account.

In order to withdraw money from HitBTC, one has to specify the exact amount of crypto and enter the address of your wallet. However, some assets also require additional data (like payment ID in the case with Ripple). Also, pay attention to the fact that withdrawals are irreversible. All funds that have been withdrawn from your account can be accessed by viewing your payment history on HitBTC.

How To Trade on HitBTC?

If there is a particular currency you are looking for, you easily type it in the search box. Once you choose the coin, you will see the options “Buy” and “Sell” on the right. Go below the charts in order to see the “Instrument” option.  

Go to the “Market” section if you want to purchase the currency instantaneously. Simply type in the specific amount and click the “Buy Market” button.  If you, for instance, put 1 BTC into the amount box, and you can buy this amount of crypto in a snap at the current market price.

For those HitBTC traders who want to buy a virtual coin at a certain price, it is recommended to place limit orders. As the name suggests, the transaction will only be conducted in case the prices reaches certain limit on the exchange. The “Good Till Canceled” feature allows users to change any settings of the order on HitBTC.

NB! Limit orders can be seamlessly close before their actual execution  

Notably, limits orders can be only placed to buy assets at a lower price. Subsequently, you have to opt for a stop order if you want to go for a higher price.

HitBTC traders without an expansive experience can take advantage of the so-called demo trading option. That means that one can access all of the aforementioned trading features without spending a dime. That is the reason why many developers flock to the HitBTC exchange in order to try out bots for automated trading.

Margin trading

On June 2, HitBTC, due to “numerous requests”, also launched margin trading. Now, HitBTC users are able to trade with 1:3 leverage. Margin trading allows traders to hugely profit off unexpected price upticks, but it is also very risky.    

HitBTC Fees

While Robinhood is creating the growing no-fee niche, HitBTC, like the majority of cryptocurrency exchanges, has to charge fees in order to stay in business. Remarkably low fees are considered to be one of the most salient features of the exchange. Takers (the users who place instantaneously filled orders) are paying a minuscule 0.1 percent fee on HitBTC. As the name suggests, they purchase the asset at the price they want at any given moment.  

Meanwhile, the so-called makers aren’t supposed to pay any fees. In fact, they are actually rewarded with a 0.001 rebate.

HitBTC’s Market-Making Contracts

In order to incentivize market makers, HitBTC aims to enhance their trading experience with the help of Market-Making (MM) contracts. HitBTC offers MM market-maker contracts that work with one trading pair. For a certain token to be listed on the HitBTC exchange, you have to find a trading partner since HitBTC requires two MM contracts before listing a specific asset. All the contracts are reviewed on a monthly basis. After fulfilling the contract, the HitBTC account is paid 10,000 USDT.    

HitBTC Affiliate Program

HitBTC referral program is designed to expand the list of traders who use the HitBTC’s services. The modus operandi is rather straightforward - the number of people you persuade to use HitBTC directly correlated to the reward that you get (up to 75 percent of their trading fees). 0.01 BTC is the minimum threshold for withdrawing rewards.

Still, some users claim that HitBTC’s referral program is simply not working, labeling it as a scam. Indeed, their affiliate program is “soon” expected to be relaunched, but the users keep complaining.       

Is HitBTC Safe?

HitBTC is an exchange with robust security. After suffering from a major security breach in 2018, HitBTC has already learned its lesson by placing a huge emphasis on their safety. Here’s the list of its major security features:

1) The whitelist option. HitBTC provides its user with a very useful security feature that allows whitelisting all addresses. The option presupposes creating a list of trusted addresses that prevents hackers from sending HitBTC funds to their own wallet. In order to delete the HitBTC whitelist, the user also has to gain access to the victims’ email (that would be rather challenging).

The whitelist option

2) Automatic logout. While it’s rather a mundane feature, it could come in handy to those users who failed to make a habit of logging out from their accounts. Numerous time spans of automatic logout are available (from 30 mins to 7 days).

3) 2FA. Two-factor authentication is a security tool of paramount importance, which is a must for every reputed exchange, including HitBTC.
4) Terminating active Sessions. HitBTC keeps track of all of your trading sessions that can be easily terminated with a single button.

In general, HitBTC has all security features of an exchange, but it doesn’t hold a candle to such crypto behemoths like Coinbase which prints private keys in a remote Faraday tent.  On top of that, there is very little information pertaining to the team behind HitBTC and its regulatory compliance. It is safe to say that there is a lot of legal uncertainty surrounding this trading platform, and that might be concerning for investors.

HitBTC Reputation: the Bigger Exchange, the Bigger Target

This September, HitBTC appeared at the epicenter of yet another controversy which started with a CoinBene’s publicity stunt. One of the major competitors of  HitBTC claimed that it would list any coin for free if it leaves the seventh biggest exchange in the world.

The controversy goes even deeper, involving the infamous crypto baron John McAfee. McAfee, who teamed up with CoinBene in order to eliminate corruption in the crypto space, also decided to wage a war against the HitBTC exchange. Earlier, he himself called the HitBTC exchange “the worst”, expecting that HitBTC  will pay a big price for its alleged shenanigans.   

This is merely a continuation of the long-lasting war between McAfee and HitBTC. Earlier, Mr. McAfee threatened the exchange with legal actions.   

However, its troubles extend far beyond the McAfee beef — HitBTC would constantly draw ire from its users for randomly freezing accounts. A cursory glance at HitBTC subreddit reveals a slew of posts related to failures of the HitBTC cryptocurrency exchange.

McAfee and HitBTC

Customer Support

The FAQ section on the HitBTC site covers a slew of topics that will show the light to the newly arrived users. Still, the customer support is frequently slammed by HitBTC since it fails to quickly respond to help requests. HitBTC customers are generally complaining about withdrawal delays and unexpected losses. The social media are swarming with complaints from disgruntled HitBTC users, but the administration doesn’t seem to care (and it comes at a price).  

Customer Support

While many HitBTC’s competitors strive to excel in this department, the lack of proper customer support is probably one of the major downsides of HitBTC. HitBTC, one of the biggest exchanges, should seriously consider taking notes from Binance, KuCoin, and other competitors.

The Bottom Line  

HitBTC, like practically any other cryptocurrency exchange, has its pros and cons. While posing like an obvious option for inexperienced traders, it definitely raises some security concerts on top of its abominable customer support. What started as a promising startup in 2013 and riding the crypto wave in 2016 and 2017, the Hong Kong-based exchange, is now lagging behind its major competitors. As the crypto space is getting more and more competitive and Binance is slowly taking over the world, users can clearly ditch HitBTC for any other crypto-to-crypto trading platform.

👉MUST READ McAfee-Hated HitBTC Exchange Adds Binance Coin, Crypto Community: What the Hell For?

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IDCM: The Next Contender to be an Exchange Leader?

  • Vera Thornpike
    Exchanges Guide

    Our team continues researching exchange platforms, and today we’ll review IDCM. In this IDCM exchange review, we’ll take a closer look at its outstanding features

IDCM: The Next Contender to be an Exchange Leader?
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The market offers a wide selection of cryptocurrency exchange platforms, and despite China’s strict policy regarding crypto, the number of worthy crypto-related websites continues rising. Being a new exchange platform, IDCM has quickly become a comfortable place for traders. Will it live up to your expectations? This ultimate guide is here for you to decide.

About IDCM

This is a Chinese cryptocurrency exchange with a minor selection of trading pairs. IDCM was established in Hong Kong in April 2018: within half a year, it became one of the Top-20 cryptocurrency exchanges by daily turnover. What’s the secret of such success? The Chinese blockchain-based project was founded by Wall Street top-dogs: the team behind it consists of blockchain pioneers, independent financial directors, and other key people in the financial sphere.  

The IDCM alliance was organized by representatives of Deutsche Bank, UBS, ASX, and Accenture Blockchain’s team. It is being managed by former and current employees of NASA, McKinsey & Co., Google, Goldman Sachs, Tencent, IBM, Huawei, and KPMG. With so many talented contributors and rich investments, the platform was destined to thrive from the very start.

IDCM main page

Great liquidity and exceptional performance are praised by users. At the moment, IDCM supports 22 currencies and 38 trading pairs. The daily trading volume has exceeded $204 mln with BTC/USD exchange alone worth 11850,309 BTC.

What makes it special is its large trading volume and very quick processing of transactions. Although the number of trading pairs is far from outstanding, the exchange platform enlists the most reliable tokens only. IDCM boasts rock-solid protection of transactions and clients’ information. The system of alliances makes this platform resilient and super-fast.

Exchange Features

What makes IDCM very competitive is a large set of exclusive features and peculiarities.

First, IDCM is the first exchange platform in the world to use consensus mechanism: serving as super-nodes, alliances form the trading platform for the cryptocurrency. The alliance accumulates additional liquidity from transactions made outside the platform. The exchange volume can be five times higher than the trading volume.

Secondly, IDCM provides a whole gamut of top-notch financial services. It provides real-time information about the market, suggests beneficial trading strategies, and renders other marketing services. Traders are free to set price alerts: if the price exceeds 10% of the current rate, both buyer and seller are notified.

Thirdly, IDCM provides a great DApp platform for developers of games, trading products, eCommerce projects, and social media. DAICO, the proprietary development platform, is a specific solution for high-quality projects. IDC (IT) token will be used on the platform, as well: it may serve to distribute profits and get access to certain services.

What makes IDCM so special?

Please note that other cryptocurrency exchanges can join the alliance, but only the most reliable and quality projects are allowed to merge. Those that join will have access to IDCM’s technologies, resources and the exchange platform itself. Every website that gets enlisted will be legally protected in the country it represents: IDCM has well-developed algorithms of juridical protection. The decision about accepting new exchanges depends on the results of voting protocols.

Main Advantages

The Chinese cryptocurrency exchange appeals to both Chinese and international users due to a wide range of benefits available:

  • One key advantage of the platform is its exceptional performance and speed. The alliance standing behind IDCM is able of processing up to 1,400,000 orders per seconds. Besides, due to a high liquidity, users’ orders are taken quickly.

  • Military-grade encryption technology is topped off by multichannel distributional memory and AI security systems. Users’ personal and payment information is protected by SSL encryption.

  • Decentralization and super-nodes allow for a fast consensus mechanism which boosts transaction efficiency and allows users to participate in platform management.

  • Blockchain technology ensures data integrity, makes transactions transparent and allows for independent audit.

  • IDCM does its best to sustain liquidity. Since it’s organized as an alliance, it has a great support being backed up by strong investors.

The alliance continues growing quickly due to low entry barriers. If an exchange platform wants to join IDCM, there are only two things to do: 1) Get a domain name; 2) Pay the IDCM alliance fee. The company keeps supporting its partners by all means possible. Probably, due to this fact, the number of available trading coins can be expanded soon.

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Although newcomers aren’t offered any special bonuses, IDCM provides a generous referral reward: users can get a 30% trading commission discount for inviting their friends. To be more specific, you get 20% of the trading free that your own friends generate and 10% more from commission fees made by friends that sign up through them. If they get caught in fraudulent activities, you won’t get a reward.

Additionally, traders can test the new ToM (Trade-to-Mine) mechanism and get IT token dividends. That means the transaction fees are converted in IT coin and sent back to users. The more transactions you perform, the higher your benefit.

Exchange Trade Volume

At the moment of writing this article, the daily trading volume has exceeded $204 mln with BTC/USD exchange alone worth 11850,309 BTC. According to coinmarketcap.com, IDCM is on 13th place in top-20 crypto exchange platforms by the trading volume.

Trading statistics shows BTC and USDT are in demand

How to Use IDCM?

On the main website, you can see basic sections:

  1. Fiat – fiat cryptocurrency trading (only USD and HKD can be deposited/withdrawn).

  2. Trading –main trading page.

  3. IT – information about the proprietary token.

  4. IDCM ALLIANCE – information about joining the alliance.

  5. News about cryptocurrency.

The process of navigation is quite simple: you have all necessary information at your fingertips. As soon as you register, you can start making deposits and trade.

Want to trade on the go? IDCM offers a mobile application that’s compatible with iOS and Android. It can be downloaded on the official website.

IDCM mobile app

Purchasing Cryptocurrency

Proceed to the Exchange section. You will see the following categories:

  1. Choice of the trading pair.

  2. Trading pair rates.

  3. Graphical information about the chosen trading pair.

  4. Open Buy orders.

  5. Open Sell orders.

  6. History of transactions.

  7. History of user’s trading.

  8. Sell/buy order form.

  9. Buy cryptocurrency.

To start a transaction, you need to select a trading pair and fill in the Buy form.

 ‘Buy’ cryptocurrency form

You can select the type of order:

  • Limit order – You choose the price.

  • Market order – The default market price is set.

Now set the price and the number of coins you need and click Buy. As soon as someone takes your order, you’ll get the coins.  

Sell Cryptocurrency

To place your order, fill in the Sell form. To have your order processed faster, place a bigger price, but make it more competitive. If you can’t wait and need an instant exchange, go to the list of Buy orders and take the one that suits your requirements.

 ‘Sell’ cryptocurrency form

Trading Pairs

IDCM features 40+ coins. The most demanded trading pairs are BTC/USD, BTC/ETH, ETH/USD, BCH/USD, EOS/USD, NEO/USD, XRP/USD. This is not a large number of trading pairs, but the basic ones are covered and orders are accepted quite quickly.

Trading Coins

IDCM works with the most popular cryptocurrencies, including Bitcoin, Ethereum, Neo, Bitcoin Cash, Litecoin, Ripple, and others. It accepts USD and HKD as the fiat currency. Aside from it, the IT token is used as the reward for transactions.

One of outstanding coins on IDCM is VHKD (Virtual Hong Kong Dollar). This is a digital currency that’s bound to the Hong Kong Dollar (HKD). In comparison with USDT, which is not completely centralized, VHKD is more confidential and convenient in use.

Trade Fees

Another thing that attracts users is flat fee policy: users only pay agreeable 0.1% transaction fee (both makers and takers are charged 0.1%). Deposits in USD and HKD are charged 0.3% fee, while deposit in cryptocurrency is totally free. That makes IDCM’s commission the second lowest trading fee on Chinese cryptocurrency exchanges. The withdrawal fee is 0.0005 Bitcoin: no exchange platform can boast such a low withdrawal rate. Withdrawal fees for other currencies depend on the type of token. As for C2C Trading, IDCM has %0.25 fee for order placer and zero fees for an order taker.

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Transaction Limits & Liquidity

Neither website nor any third-party sources mention the trading limits: it is up to users to decide. But as for deposit and withdrawal limits, they depend on the currency. For example, the platform has a minimum $500/ 5,000 HKD / 0.01 BTC / 10 XRP deposit, which isn’t agreeable for users who make minor transactions. Withdrawal limits are pretty much the same as deposit, which means IDCM is the place for those who play big.

However, it should be noted that IDCM ensures a high liquidity of assets: the volume of transactions taking place in the alliance is five times higher than on the platform itself.

Setting up Trade Account

The interface of IDCM can be a bit confusing right from the start, but customers get used to it quickly: all sections and tabs can be accessed in a couple of clicks, and trade management is intuitive. Let’s observe step-by-step navigation on the website.

Creating an Account

To create an account, click the Sign-Up button in the upper right corner of the page. You’ll need to fill in the registration form:

  1. Email address (Gmail is highly recommended – it’s considered to have the best protection against hacking).

  2. Password.

  3. Click Get code. You will receive a letter on your email. Copy the code from the letter and paste it in the registration form.

  4. If you have a referral number, paste it in the form.

Now click Sign up. Congratulations — you’ve joined the ranks of IDCM users!

IDCM Registration form


IDCM features basic security features, such as SSL encryption and firewall. But don’t forget your security is in your hands: there’s a handful of ways for account protection.

Before you rush to make a deposit, set up the account safety. Proceed to account settings (click on your Profile sign on the upper right corner of homepage). IDCM offers such protection measures as password and PIN code (those are generated upon signing up), 2-factor authentication, and verification.

Don’t forget your PIN

It is highly recommended to use 2fa from Google. How to set it up? Go to Security settings in IDCM and select 2fa. Download 2fa application on your mobile phone (both Android and iOS compatible versions are available). Open the app, press + on the upper right corner and click ‘Scan QR-code’ (it will be shown in IDCM). As soon as scanning is completed, the app will display a line with a 6-digit code: paste this code in the Google authentication code panel on IDCM and press Enable Google authentication. If your smartphone doesn’t recognize the QR-code, try to add brightness on your screen, or scan it with a third-party application.

 Setting 2fa from Google

Unlike other exchange platforms, IDCM doesn’t oblige users to go through personality verification, but it may add trust to your account and prevent hacking. The process of verification takes from several days to several weeks and requires the following personal information:

  1. Country of residence.

  2. Passport/ID number (scan + selfie).

  3. User’s full name.

Adding Payment Methods

While IDCM accepts wire transfer for deposits, no plastic or credit cards are supported. You cannot add a payment method — the transfers to the exchange platform can be saved as patterns in your banking account.

Depositing/Sending Cryptocurrency

To deposit funds, go to your account and proceed to Assets section. The page with available coins for trading will be opened. Select the cryptocurrency and click the Deposit button on the opposite. The Deposit form will be opened. Copy the address of generated wallet. Paste it in the Receiver’s address in the payment system you use (exchange platform, cold wallet, etc).

BTC deposit

To withdraw your funds, go to the Withdraw section and fill in the form:

  • The address of wallet where you send money to.

  • Amount of coins.

  • Amount of coins you receive without commission (calculated automatically).

Now press the Withdrawal Confirmation button.

Withdrawal is a quick 4-step procedure

Customer Support

IDCM provides customers with a decent level of 24/7 customer support. Following the practices of C2C trading platforms, IDCM gives users three hours to upload the proof of payment in the system. If the digital currency isn’t released within three hours, IDCM operations team will help to have the transaction finished.

Users can contact the assistants around the clock via email [email protected] or by making a phone call. Their customer support speaks several languages: Chinese, Korean, Vietnamese, Japanese, English, French, and Dutch.

Aside from that, users can get a lot of essential information in the knowledge library. The FAQ section offers a few guides on securing account, trading, deposits, and withdrawal. There’s the full set of API documentation for developers, as well.  


Generally, IDCM’s advantages outweigh the minor drawbacks:



Incredibly fast transaction processing (the alliance can process up to 1,400,000 orders per second).

The choice of trading pairs isn’t large: IDCM works with the most widespread cryptocurrencies only.

The website provides exceptional user experience thanks to easy navigation, mobile application, and transparent fee policy.

Deposit via credit/debit cards isn’t possible.

IDCM’s transaction fees are among the lowest ones on both Chinese and international market of cryptocurrency exchange platforms.

The website interface is available on a few languages, customer support speaks 8 languages. It means that IDCM isn’t equally convenient for people from different regions. The project needs to expand its global presence.

This is one of the first exchange platforms that use Trade-to-mine technology: it means that users can earn IT tokens by simply performing transactions.

Relatively high deposit and withdrawal limits: IDCM is suitable for serious traders who can afford spending hundreds of bucks on investments.

IDCM is one of few cryptocurrency exchanges that does not track users’ transactions, e.g. what exactly coins are spent on. Personal security is boosted by 2-factor authentication.

Among fiat currencies, only USD and HKD are available for deposit.  

Aside from a trading platform, IDCM serves as trader’s personal consultant: it provides information about token rates, notifies about price fluctuations, and displays useful infographics. All the information (banners, announcement news, information, core advantages, partners, trading volume, social media, and links) is customizable.

Margin trading isn’t allowed.

IDCM ensures a high liquidity of all assets present, and users’ orders are processed quickly. Be assured: if you set up agreeable Buy/Sell price, your order will be taken instantly.


Providing its customers with a myriad of useful instruments and trading opportunities, IDCM platform has the right to be called one of the best cryptocurrency exchange platforms both in China and the world. Its creators strive to stay ahead of tech curve and leverage the best security practices for customers to be safe and sound. IDCM would be equally convenient for both starters and professional traders: fast order processing and convenient navigation make for brilliant user experience. The only serious drawback is a small choice of trading pairs. However, the situation can change to the better because IDCM alliance is free to join for third-party exchange services, and many starters will surely grab this opportunity with both hands.

You shouldn’t miss your opportunity as well: rumor has it that IDCM might cancel regular registration of new users and allow only for registration by referral links.

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