Global Digital Transformation & Customer Experience Summit | Berlin, November 30 - December 1, 2023
Event details
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Dates:Thu, 11/30/2023 - Fri, 12/01/2023
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Venue:MELIA Hotel, Friedrichstraße 103, Berlin, Germany
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Website:
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Location: MELIA Hotel, Friedrichstraße 103 | Berlin, Germany
Date: November 30 - December 1, 2023
Start: 8:30 AM
End: 6:30 PM
Time Zone: GMT +1
Price: € 1999 + VAT
Registration link: https://conferenziaworld.com/registration-for-dtcx/
Event Website: https://conferenziaworld.com/global-digital-transformation-customer-experience-summit-p0424/
Digital transformation is a permanent state of evolution which is forcing companies to change their business models and adapt to the new market reality. Moving your company forward in the wake of the post-pandemic era has now become more essential than ever.
In a world of AI, automation and new channels, what do your customers really want? In a digitally transformed economy, customers are empowered to make the rules, engage on their own terms and challenge organizations with the most complex of expectations. What does the future of CX look like with this in mind?
Generate value for your business by embedding digital DNA and expediting your company’s successful transformation with Conferenzia World‘s Global Digital Transformation & Customer Experience Summit 2023 in Amsterdam. Join us to adopt innovative technology to keep up with the new “always-connected” customer and deliver an unmatched customer experience
Key Themes & Topics:
- Digital Transformation as a Catalyst for Customer Experience Excellence
- Driving Customer Loyalty through Personalization and Engagement
- Customer Experience Challenges During a Digital Business Transformation
- Improving Customer Retention and Loyalty Programs with Blockch
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- Agile Customer Experience: Embracing Adaptability and Customer-Centricity
- Sustainability and branding: An integrated perspective
- Omni-Channel Strategy: Orchestrating Seamless Customer Journeys
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